Returns & Exchanges
At INTENSE LLC, we stand behind our high-performance gear; if you are not satisfied with your purchase, you may return or exchange items within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all protective layers and hangtags are included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping markers.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our facility, your refund or exchange will be processed within 5-7 business days.